Board of Directors
Have you ever tried to understand the
ranks of executives in a company only to get lost in acronyms and jargon?
You're not alone; the balance of power in the corporate world can be
confusing even to those entrenched in it. But don't dismay: We'll walk you
through the basic corporate structure.
Just like many governments, corporations
have a system of checks and balances so that not too much power is centered
in one person or group. In companies, the structure is set up to separate
powers of ownership and management. This wasn't always the case. Before the
Industrial Revolution in the 19th century, companies were typically
family-run and very small by today's standards. But eventually, powered by
machines and advanced efficiency, individual companies grew exponentially.
Soon after came the dawn of
public ownership of companies, which helped fund these gargantuan
institutions.
When various shareholders have partial
ownership of a company, they want to make sure whoever's running the show is
looking out for their best interests. This is what a board of
directors is for. The board represents the shareholders and
other stakeholders (those who have a vested interest
in the company). The board of directors doesn't run the company itself, but
it oversees those who do.
In a public company, the shareholders
elect the members of a board of directors. The board is headed by a chairman
and contains other directors, the number of which varies from company to
company. Directors can be either inside directors or outside directors.
Inside directors are those who are also managers in the
company or happen to be major shareholders. Outside directors,
on the other hand, don't have a role in the company. They typically have
experience in the industry (or might even be chief executive officers of
other companies), which allows them to make informed decisions about the
business. Some have memberships on multiple boards.
While inside directors can share their
unique insight from an internal perspective, outside directors are
considered unbiased. Both kinds of directors have the same general
responsibilities on a board. Directors oversee the management of the company
collectively by approving strategies and budgets. They may not meet
regularly, and the influence they truly wield over management can depend on
the dynamics and atmosphere of the company.
Company
Management Ladder
Part of a board of directors'
responsibilities of overseeing management is electing a chief executive
officer (CEO). From that point, the similarities among most companies end --
each typically has its own unique management structure. Sometimes, a company
will have a president, which
may or may not be the same person as the CEO. If the CEO and the president
aren't the same person, the president's rank is just below the CEO. Another
important figure who may be under the CEO is the chief
operations officer (COO). The person in
this position is closer to the detailed operations and goings-on of
business. Although the COO doesn't set the company strategy like the CEO
does, he or she does make sure that strategy is getting carried out by upper
management. A similar position is that of the chief finance
officer (CFO),
who, like you might expect, is in charge of the company's
financial matters.
The CFO's primary responsibility is interpreting financial situations and
reporting them to the CEO and the board, as well as making the information
available to shareholders. If necessary, a CEO can also
hire
various vice presidents for different departments in the company.
The different theories on how best to
organize and run a large corporation have allowed the subject to blossom
into its own field of study known as corporate governance.
Under this subject, researchers inspect such things as how many inside or
outside directors should make up a board, or the best balance of powers
between the board and the CEO.
Next, let's focus in on the CEO.
Duties of a CEO
Putting aside the vague language, what
does a chief executive officer (CEO) do, exactly?
All CEOs are responsible for determining
the overall strategy of a company. For example, the CEO of a car company
would have to decide whether to focus on building large
SUVs for the
family and adventurer demographic or to jump on the latest green trend and
build vehicles with more efficient gas mileage, instead. The CEO of a
company that makes
computers might decide whether to cut prices to be more competitive in
the consumer market or to hire more engineers so that the company can make a
better computer.
The CEO's day-to-day duties may depend on
the size of the company he or she oversees. In a big company, setting the
strategy in all departments and for all facets of the industry can be a
full-time job. This is why you never see CEOs of large corporations stepping
into the warehouse and helping to get orders through (except, perhaps, in
photo ops). In smaller companies and start-ups, things are usually
different. A CEO who was also the founder of the company and is struggling
to make it grow probably has a more hands-on role. He or she is more likely
to step into any role necessary to get the job done. And, of course, the
daily responsibilities of a CEO may also vary across industries.
Even though they can delegate power, CEOs
are ultimately responsible for everything related to management, such as
operations and financial matters. This means that the chief operating
officer (COO) and chief financial officer (CFO) report directly to the CEO.
As we've mentioned, since the board of directors chooses the CEO, the CEO
must, in turn, report to the board.
Depending on how involved the board
chooses to be, it can take a backseat to the CEO's vision and decisions. Or,
the board could opt to take a more direct role and charge the CEO with
carrying out its plans. The CEO's personality is a major factor in
determining his or her relationship with the board. In general, CEOs tend to
have domineering, arresting personalities that can help them wield power
over a board. But because the board has the power to choose and remove the
CEO, there's always that check on power that can reign in a CEO's behavior.
More CEO Responsibilities
Regardless of whether it's a big or
small company that he or she oversees, the CEO is usually instrumental in
setting the tone for an organization. CEOs are able to use their power and
method of leadership in a way that motivates employees. For instance, if
employees get the impression that their CEO is
working as hard as they do and that he or she really appreciates their
hard work, this can elicit loyalty from all levels of employees. But the
CEO doesn't always set a positive tone; his or her behavior can discourage
employees as easily as it bolsters their morale. If a CEO comes across as
unattached to the company's employees and flies off frequently on exotic
vacations, employees may not feel compelled to work hard for him or her.
Many people assume that because of their
heavy responsibilities, CEOs are especially prone to
stress-related
health problems. According to some research, however, those in mid-level
management are more likely to develop health problems than those who work
at higher levels of the corporate ladder [source:
Quick]. So it would seem that more responsibility doesn't necessarily
equate to more stress. However, some argue that top-ranking CEOs are able
to avoid job stress by dodging responsibility. When a company's
performance takes a dive, CEOs may try to pass the buck down to lower
executives. Although this is just one possible explanation for why CEOs
wouldn't be as stressed as some of those managers to whom they delegate
power, shirking responsibility has shown to be an unwise business tactic.
According to some studies of Fortune 500 companies, when high-level
executives take the blame for slumps, it's more likely to result in
improved performance from the employees [source:
Pfeffer]. Other studies confirm that even in hypothetical situations,
employees are more likely to approve of and respect executives who
shoulder the blame for unfavorable events [source:
Pfeffer].
Because CEOs are so vital to the
success, identity and tone of a company, controversy always lurks around
the corner when the top dog retires, as we'll see next.
The Problem of Losing a CEO
Car accidents, heart attacks,
cancer. As much
as we hate to think about it, no one lives forever. If a CEO is truly
successful, he or she won't outlive the corporation itself. And, CEOs may
also choose to leave the company suddenly to go another organization, to
pursue other exploits or
retire. Of course, the board can always fire the CEO as well.
Whatever the cause, when a company loses
a CEO, it can be like the frenzy of a chicken running around with its head
cut off. That's because of the problem of CEO
succession -- in other words, deciding who will be a
suitable replacement. Just as
monarchies have struggled historically with the death of a king who
has no strong or obvious successor, so must companies struggle with the
departure of a CEO. If companies aren't careful, what plays out is the
stuff of Shakespearean drama. In fact, in the 2000 motion picture release
of Shakespeare's "Hamlet," which deals with problems of royal succession,
filmmaker Michael Almereyda modernized the plot to revolve around the
death of a CEO in place of a king.
So why is naming a new CEO such a big
deal? Why does the media rush to the scene when Steve Jobs, the CEO of
Apple, so much as sneezes? Basically, it's because of the reasons we laid
out on the last page -- the CEO is the lifeblood of a company. He or she
sets the direction of a corporation, and shareholders don't want to hold
on to the stock of a directionless company for long. Jobs himself is a
great example of this because many credit him with saving Apple from the
brink of
bankruptcy and subsequently raising it to enormous success. Without
him, some fear the company might sink yet again. To see evidence of how
much a company hinges on its CEO, note how Apple's shares dipped at the
mere rumor of Jobs' remission into ill health [source:
Reuters]. In January 2009, news surfaced of Steve Jobs taking a leave
of absence from his position at Apple. The announcement was enough to
institute a temporary halt on the trading of Apple stock. To calm
investors, Jobs appointed COO Tim Cook to take over daily operations for
him during his leave.
CEO Succession
So what does happen to a company when a
CEO leaves?
As we've learned, it's up to the board of
directors to hire and fire CEOs. The decision of CEO succession is entirely
up to the board -- in theory, at least. In reality, it might be a different
story. In the past, boards of directors generally took a passive role in
their corporate oversight. It was the accepted tradition that CEOs should
choose and groom their successors while they're still at the company. Once
the CEO died or retired, boards typically followed suit and elected the
former CEO's choice.
Microsoft's
Bill Gates took a variation of this route, as he began planning his own
succession at age 45 [source:
Mader]. He bowed out gradually, leaving the CEO position and naming a
successor in 2000, but retaining his position as chairman and taking on a
new role of chief software architect. By 2006, he decided to leave the
management position but stay on as chairman.
But not every CEO phases himself or
herself out of the picture gradually like Gates did. In the modern dynamic
of corporate culture, a board of directors is more likely to take an
aggressive role in appointing a successor. In fact, it's not uncommon for
the board to make an independent choice, perhaps selecting a candidate from
outside the company. Hiring CEOs from outside the organization has become
more popular lately. In the 1960s, for instance, outsiders accounted for 9
percent of new CEOs, but by 2000, this figure had risen to about 33 percent
[source:
Carey]. Theorists disagree about what factors are behind this shifting
ideology. Some claim that boards increasingly (and unwisely) seek
charismatic, superstar CEOs for the illusion of strong company leadership
[source:
Monks].
Because of the problems than can ensue
from the sudden death
or departure of a CEO, experts recommend that boards always have a plan
ready for a stable transition. This would involve communicating with various
managers to appoint the best successor [source:
Monks].
CEO Duality
and Agency Theory
Appointing a CEO's successor gets a little
more complicated when the chief executive officer is also a member of the
board of directors. Let's examine how muddled up things can get in this
case.
So we know that shareholders elect a board
of directors for a company, and that board in turn elects the CEO. But we've
also learned that in some cases, a CEO can be a member of the board itself.
In fact, he or she can simultaneously hold the position of chairman of the
board and CEO. Those who study corporate governance call this situation
CEO duality.
As you might expect, duality is
controversial. Even theorists who strive to find the best ways of managing a
company are split about the issue. Two schools of thought represent the
different arguments. Advocates of agency theory
argue that the positions of CEO and chairman should be separate. They say
that a single officer who holds both positions creates a conflict of
interest that could negatively affect the interests of the shareholders.
Why? Well, in this situation, the CEO/chairman is be able to direct board
meetings and isn't restrained from acting in his or her own
self-interest when a separate chairman isn't there to look out for
shareholders. This very powerful CEO would therefore generally weaken the
oversight power that boards hold -- in other words, there wouldn't be a
solid system of checks and balances.
And it's not just an issue of power for
the acting CEO/chairman. CEO duality can also complicate the already
frustrating issue of CEO succession. In some cases, a CEO/chairman may
choose to
retire as CEO, but keep his or her role as the chairman. Although this
splits up the roles, which appeases agency theorists somewhat, it
nonetheless puts the new CEO in a difficult position. The chairman is bound
to question some of the new changes put in place, and the board as a whole
might take sides with the chairman whom they trust and have a history with
[source:
Lavelle]. This conflict of interest would make it difficult for the new
CEO to institute any changes, as the power and influence still remains with
the former CEO.
If that's agency theory, what does the
opposing side argue?
CEO Duality
and Stewardship Theory
CEO duality is a pretty hot debate. While
advocates of agency theory believe that little good can come from a CEO who
serves simultaneously as chairman of the board of directors, there is
another side to the argument. Those who support stewardship
theory maintain that when one person holds both roles, he or she
is able to act more efficiently and effectively. Holding dual roles as
CEO/chairman creates unity across the company's managers and board of
directors, which ultimately allows the CEO to serve the shareholders even
better.
Unfortunately, studies on the different
situations (companies that have duality and those who do not) haven't been
able to come up with a clear answer on which is better for running a company
[source:
Crane]. Studies seem to indicate that duality doesn't have a direct
correlation to how well a company performs. One might assume that without a
separate chairman to oversee the CEO, the environment is ripe for
corruption. However, many are surprised to learn that even in the
high-profile corporate scandals of Enron and WorldCom, which centered around
CEO corruption, the companies didn't have a duality structure [source:
Knowledge@Wharton].
This last fact is even more intriguing
when you consider that most CEOs of big companies in the United States also
act as the chairman. About 80 percent of the big corporations in the United
States have a system of duality [source:
Alvarez]. The same isn't true in Europe, however. There, duality is
either not permitted or, as in the U.K., not very common [source:
Huse].
Up until now, we haven't discussed what is
actually the most hot-button issue regarding CEOs: salary. We'll get to that
next.
CEO Salaries
We all know that our boss makes more
money than we do -- but finding out just how much more can be shocking and
often hard to swallow. Chief executive officers (CEOs) obviously get paid
handsomely (for the most part). But how much is too much? CEO pay is
always controversial -- especially when the CEOs are getting perks at a
time when the company isn't doing well.
Looking at how much modern CEOs get
paid, you may think that they get to decide their own salary. But this
isn't allowed in public companies. Boards of directors have that
responsibility, and this is a harder task than you might expect. Pay too
much and the board risks not only marring the public image of the company,
but also squandering corporate funds. Pay too little and the board won't
be able to attract or retain talented executives who are sought after in a
competitive market.
It's such a difficult decision that
boards often designate a compensation committee
made up typically of two to five board members to determine how much to
pay a CEO. Regulations stipulate that the members of this committee can't
be current employees of the company (inside directors), which would cause
a conflict of interest. Although private companies aren't required to
follow such regulations, many do anyway [source:
Smith].
Compensation committees often consider
the advice of internal executives, but they also recruit outside
consultants to help them determine an appropriate salary for the company's
CEO. The committees strive to design an appropriate philosophy for
compensating the CEO in a way that motivates performance. After the
committee makes its recommendations, the board can decide whether or not
to approve them. In the United States, Securities and Exchange Commission
(SEC) regulations require that committees explain the reasons for their
decision to shareholders in a released statement [source:
Smith].
There's at least one CEO who makes less
than minimum wage -- kind of. Find out who on the next page.
CEO Perks
Steve Jobs, the CEO of Apple whose health
we discussed on a previous page, is a pretty notable exception when it comes
to high CEO salaries. Apple pays him $1 a year. You read that right: a
single dollar. But don't feel too badly for him; he actually takes home a
whole lot more than that and is reportedly worth billions [source:
Knowledge@Wharton]. That's because in lieu of a traditional paycheck,
Jobs receives
stock options that allow him to cash in on the success of the company.
As Jobs' case clearly illustrates, CEO
compensation is more than just salary. Actually, most top earners receive
the bulk of their take-home pay from stock options. Larry Ellison, CEO of
Oracle Corporation and the top-paid CEO of 2007, received a cool $182
million in stock options and a mere million from his salary [source:
DeCarlo]. In addition to stock options, CEOs often get hefty bonuses,
privileges to use company-paid perks (like private jets) and large
contributions to their
retirement plans. And although this is great news for CEOs, it gives
researchers quite a headache. Because compensation takes so many forms,
those who want to analyze, compare and determine CEO compensation find it a
daunting task.
Overall, it's important to take
sensationalized reports of a CEO's high salary with a grain of
salt. It can be
difficult to estimate his or her value to a company and to guess the various
factors that go into the board's difficult decision of determining salary.
If you want more on the spoken and
unspoken rules that govern a company, browse the links on the next page.
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